Satisfaction Guarantee

We’re confident that you’ll be delighted with your Bello Organics purchase.

If you are not satisfied with your purchase, let us know. We will promptly replace the item or give you a refund of its purchase price.

*This satisfaction guarantee policy is for purchases made through this site only and within 30 days. After 30 days, requests regarding product defects or order errors will be considered.

How to return an item

  • Please email customer service within 30 days from date order was placed
  • Please include your order number, name and phone number (in case we need to contact you with questions) and reason for your return
  • A credit for the price of the item and applicable taxes will be applied to your credit card used with purchase. Shipping and handling charges are not refundable unless a result of an error by Bello Organics

Exchanges
Given the nature of the product, we do not offer exchanges at this time.

Questions
If you have any questions, Please Contact us.

Shipping Policy

Shipping 5 To 7 Day Delivery
Orders are shipped via U.S. Postal Service (USPS) First Class for the 48 contiguous states. Our shipping & handling charges cover the expenses we incur to process, pack, and ship your order.

FREE Shipping Policy On Orders Over $30
You will receive FREE Shipping on all orders over $30. Taxes, shipping and other charges do not apply to minimum purchase requirement. Taxes, shipping and other charges do not apply to minimum purchase requirement. Free shipping is only valid on orders shipping to one address.

FAST 5 To 7 Day Delivery To Contiguous U.S.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship the next day and you will receive it in 5 to 7 business days depending on your ZIP Code.

Some circumstances may result in delayed shipping or delivery:

  • Credit card payment issue
  • Incorrect shipping addresses
  • Orders held because items are out of stock. On infrequent occasions, we may be out of stock. In this case your order may take longer as we await product or alternative shipping options. We will contact you if this happens.
  • USPS or other premium carrier circumstances (severe weather, etc.)

What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.

Shipping To Alaska and/or Hawaii, P.O. Boxes, APO/FPO And International Addresses
We apologize, but at this time, we are unable to ship to Alaska and/or Hawaii, P.O. Boxes, APO/FPO and International addresses.

Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from My Account.